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Testimonials

Our club has been using IBS for over 12 years now. As always, the technical team provides prompt, professional and courteous service. Our dining staff finds the point of sale system very easy to use and my Private Event Director has recently started utilizing the new Event Management module. We also use e-statements and EZ Pay which has reduced the collection time on our accounts receivable significantly. I have been very pleased with all aspects of the IBS system. -Jeffery Williams, CCM, CCE, General Manager, Grande Oaks Golf Club

A trusted and comprehensive management software systems that exceeds our clubs expectations. As a semi-private club, we deal with not only member relations but the dynamics of being open to the public 7 days a week. Knowing we have a sophisticated partner in IBS, we can rely on exact system reporting to properly manage all our department operations. Reports are as detailed or simple as you choose for concise analysis. It offers daily, monthly, yearly and comparison reporting in an instant. IBS customer service is friendly, professional, knowledgeable and always willing to give you the support you need. They are proven in the golf industry and stand apart from the rest of the competition. Needless to say, we love IBS! - Laura Gunia, GM/Director of Golf, Falconhead Golf Club

IBS has a wonderful support group. They get down to business. If one is not savvy to my particular needs they always have someone who is. If they are busy they get back right away to handle my needs. They have great follow up and I am very pleased with them. - Wayne Huffines, Director of Golf & Shop Manager, Savanna Club Golf Course

I’ve been in the Food and Beverage industry for over 25 years and have worked with numerous different operating systems. Your support team by far is the most pleasant, professional, courteous, and number one for me, “patient”. I am not the most versed when it comes to computers and whether it been Chad in Support or Hillary in Sales they all have exceeded my expectations. Being in the hospitality business I know the importance of feedback and how nice it is when I receive acknowledgement on my team, so I just wanted to ensure my appreciation and thanks was noted. To the IBS Team, A BIG thank you, it’s so rare these days to receive the service you all are providing. - Geoffrey Scott, Food & Beverage Manager, Stoneybrook Golf Club

I have been in the golf industry for 10 years. Prior to that I spent 25 years in Telecommunications working with fortune 500 companies. To date, I have never received support for a product as expeditious and thorough as I did from the folks at IBS. I use their integrated T-Links product and it is truly the best application I have worked with. I called IBS because I experienced a slow down with T-Links under a specific set of circumstances. They went so far above and beyond to solve my issue that I was actually amazed. It turns out my issue is the PC I’m running their app on, not their product. Even when we figured that out, the IBS team continued to assist me. All I can say is “outstanding job guys.” Anyone looking to implement an application, take a long hard look at IBS. At the end of the day any software application is only as good as its support. IBS is the clear leader. - Dean Gonzalez, Assistant Golf Professional, Founders Club

We have been using IBS for our front of the house and back of the house applications for the last five years and have been extremely satisfied. Whenever we have needed support, they have been extremely prompt and our issues were handled in an efficient manner. We are looking forward to working with IBS to build our new website and help us with all of our communications with our members. - Brad Bourret, General Manager, Wilson Country Club

I have been in my capacity as office manager at Newport News Golf Club for ten years and IBS has been our retail operating system since I've been on the job. Any problems or questions we have had have always been taken care of in a timely fashion. Everyone there is very knowledgeable and pleasant to work with and explanations are always clear and concise. We recently had an update to version 7.81 and are extremely pleased with that version. If anyone were to ask me if we are satisfied with IBS I would answer with a resounding YES! - Pat Morrison, Staff Technician, Newport News Golf Club

Great job, as always. Your company's response time is excellent and the IBS product is great. Keep it up!! - Doug Von Bank, Controller, SilverRock Resort (Landmark Golf Company)

I have always been pleasantly surprised by how fast and courteous your technicians are; much better than other software providers I deal with. - Marilyn Clave, Club Accountant, Holiday Island Golf Course

I have been very, very pleased with IBS. The software works perfectly for our golf course retail business as well as food and beverage and events. The number one thing I love about IBS is their customer support. Our calls are always returned very quickly and if an issue cannot be resolved right away, which is rare, it is escalated quickly. I have no complaints! - Jeannie Ward, Controller, Woodhaven Country Club 

We here at the Federal Club run not only our pro shop but our entire food and beverage department off the IBS system. It allows us to manage inventory, set up and run tournaments, coordinate billing and payments for members, as well as manage our entire tee time system. IBS makes our shop run smoothly with the ability to create new billing "buttons," making it easy to combine all of the costs for a tournament, product, or service into one simple click. It is thanks to IBS that we are able to integrate every aspect of the business side of the counter into one simple, concise operating system. - Phillip Collier, Assistant Golf Professional, The Federal Club

The IBS Software provides the exact requirements we need for our operation and gives us so many different options to customize the information to meet our needs. The professional and timely support from the IBS technicians is what really makes their service to us invaluable. I have never had to settle for less than what I needed assistance with, but rather received support to my total satisfaction. IBS support technicians are knowledgeable and always treat me with respect.- Mary Joines, Accountant, High Meadows Golf & Country Club

1.800.860.2559
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IBS Club Software, an EZLinks Golf Company
12201 Gayton Road, Ste. 100
Richmond, VA 23238 
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