During the first month of a new Implementation, our Project Managers will meet with new customers via phone or in person several times. During this time the Project Manager (PM) will analyze a customer’s needs and organize multiple-departments into teams to work together towards a firm deadline. Then the PM will utilize the gathered data to create a project plan specific to the customer’s needs. Citing milestones, the PM will follow up with the client’s staff as well as their own department’s internal staff. This is done to ensure that the guidelines are met, to proactively solve concerns and prioritize new tasks. Then we discuss scheduling to inevitably carry out a project plan.